Green Tree Home Care Manager Training
Intro to Green Tree Home Care/Orientation/Hiring
We are thrilled you have joined our team. While you will fill a specific position in the organization, all of our leadership team members are trained in every role. Home care is dynamic and ever changing. Clients leave services due to improved health, passing, and moves to senior communities. Sometimes home care operations feel smooth and steady. At other points an influx of clients or exodus of Care Professionals can create a chaotic moment for the leadership time. The up and down nature of home care requires that each leadership team location works closely and harmoniously to best serve our clients and Care Professionals!
Your Instructor
Welcome! My name is Jonna Overson and I am the founder of Green Tree Home Care. I have created this training to help you understand the Green Tree Home Care mission and culture. My goal is to give you the information and support you need to become a successful member of our leadership team.
Course Curriculum
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StartSection Learning Goals
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StartPromise to Care
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StartCore Values
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StartOrganizational Chart
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StartLeadership Team Benefits Policy
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StartManager Dress Code and Conduct
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StartWellSky Manager Training
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StartPhone Handling
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StartRing Plan Phone System (1:13)
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StartGetting to Know the Clients We Serve
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StartWhy Clients Commonly Start Care Services
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StartWho Makes Up the Care Team
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StartOn Call
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StartRaving Fans
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StartNSRCs